Brand acts of kindness

In times of crisis, bragging about personals acts of kindness performed by employees or random charity actions, will not build your brand long term. It almost seems like a hard push. Something staged, something artificial, a cheap brand awareness campaign.

Quietly but consistently supporting those involved with the business and the brand has a much bigger, long-lasting impact and reinforces the positive transformation of the brand, and forms a new organism that will emerge in the post-crisis world.